Billing Terms
Cirvexa / Store Information
Billing Terms
Clear order totals help you shop with confidence. Here is how pricing, payment, and billing information work when you place an order with Cirvexa.
Before You Place an Order
Review the details at checkout.
The checkout page presents your items and the amount payable before you submit an order. Review your contact, billing, and shipping details carefully so we can process your order and reach you if we need more information.
Available payment methods, applicable taxes, shipping charges, and the final order total are determined by the information shown during checkout.
Payment & Order Details
A clear view of your purchase.
Product prices
Product prices are displayed on our website and may change over time. The price applicable to your order is shown during checkout before you submit it.
If we discover a pricing error that affects an order, we will contact you about the available next steps.
Taxes and shipping
Applicable taxes and shipping charges are displayed during checkout based on your order and delivery information. Please review the complete order total before placing your order.
Payment methods
The payment methods available for your order appear at checkout. Payment may be processed by a third-party provider and may be subject to that provider’s terms.
Your payment provider may place a temporary authorization hold. If you have a question about a pending charge, contact us with your order details.
Billing information
Provide accurate and current billing and contact information when placing an order. If you notice an error after submitting your order, contact us promptly so we can review whether it can be corrected.
Order records
After you place an order, confirmation and order information are sent using the contact details you provide. Keep your order number available when contacting us about a payment or billing question.
Refunded payments
If a refund is approved, it is issued to the original payment method. The time it takes to appear in your account may depend on your payment provider.
If an order cannot be fulfilled after payment has been collected, we will contact you and address the payment for the unavailable item.
Billing Assistance
Questions about a charge?
Contact the Cirvexa team with your order number and a description of the billing issue. We’ll review the details and help you understand the next step.